Frequently Asked Questions

What are the differences between Polyurethane Mouldings and Traditional Plaster Mouldings? Our mouldings are much lighter and sturdier than plaster mouldings making them easier to install. Installation of our mouldings is simple and clean and does not require the use of skilled labour. Our mouldings are waterproof and knock resistant. Only one coat of paint is required as our mouldings do not absorb paint.

What kind of paint and preparation should be used? These products are very high quality and are delivered pre-primed. A slight sanding and cleaning of the mouldings before painting is strongly recommended in order to avoid all dust on the surface and ensure a good adhesion of the paint to the moulding. We advise you to use an acrylic based paint which has a degree of 'elasticity' in it that can absorb minute movements between wall and ceiling without cracking.

What about fire regulations? Mouldings are regarded as decorative rather than part of a building structure, so are not subject to normal fire regulations (rather like hanging curtains, or mounting a painting). However if there is any chance that they will come into contact with open flame or a temperature in excess of 350 Celsius, they should be treated with a flame retardant paint. Please contact us for further details.

What do I use to cut coving with? A standard, medium tooth, cross-cut saw is all that is required. Remember that the mitre box must have a sufficiently high backplate that is appropriate to the coving / cornice you are cutting. Mitre boxes / chop saws designed for cutting picture frames aren't usually suitable. Tools designed specifically to achieve professional results are available to order from the Adhesive & Tools page.

Can these mouldings be installed in humid areas or outside? Yes. Be sure to use DecoFix Hydro adhesive and an appropriate extrior grade paint.

What is required in terms of maintenance? With the exception of occasional cleaning and painting as needed, our mouldings do not require maintenance.

Do your products carry a warranty? Our mouldings are guaranteed to be free from defects in materials and workmanship for one year from date of purchase when properly installed using the correct adhesives in accordance with the instructions provided. If in the event of defect, the warranty is limited to the replacement of defective material only without any other expressed or implied warranties.

What are the benefits of Flexible Coving and Panel Mouldings? The flexible system is a unique range of products which are made to complement our rigid mouldings. Applications suited to flexible mouldings include bay window areas, alcoves, ceiling curves and radius walls.

The key benefits of flexible mouldings are: rubberised composition allows for easy forming on site; very tight radiuses are achievable with slimmer profiles to suit alcoves; flexi mouldings are supplied in easy to install 2 metre lengths; hours of costly on-site labour can be avoided; gentle curves on larger cornices and mouldings will accomodate bay window ceilings and walls; cost effective, when used in conjunction with our rigid profiles.

When considering flexible mouldings, please refer to the table below for details of the minimum bend radius that you will be able to acheive. Click the following link to download a PDF document detailing flexible moulding installation information.


Ref	R Min. (mm)	Ref	R Min. (mm)	Ref	R Min. (mm)	R* Min. (mm)
C.200	1500	C.304	1700	P.1020	300	800
C.211	3200	C.321	1400	P.4020	900	900
C.212	1400	C.331	4600	P.6020	500	1500
C.213	2300	C.332	4900	P.8020	500	1400
C.215	1700	C.333	3700	P.8030	300	600
C.217	3400	C.334	4100	P.8040	300	2900
C.220	2900	C.400	3200	P.9010	500	2600
C.230	1100	C.422	3700	P.9040	500	900
C.302	2100	C.602	1400
C.303	1800

How do I use the 3D Viewer? Before you can use the 3D viewer 3D image viewer the plug-in needs to be installed. We use an industry standard viewer from O2C that will not adversly affect your computer in any way, and is quick and easy to install. The version we supply here should be compatible with the latest Internet Explorer and Mozilla browsers running on Microsoft Windows 95/98/2000/XP/NT from version 4.0. If you encounter functionality problems please visit the O2C Website to check for a more compatible version of the software. When installing, no Windows settings, or Windows system files, are altered or changed. To load the viewer on your PC proceed as follows:

Microsoft Internet Explorer - click here to access the installer, select "Run", when promted "Do you want to run this software?" select "Run", the O2C player is installed, click "Exit".

Mozilla Firefox - click here to access the installer, click "Save File", locate and open the downloaded file "o2csetup.exe" on your PC, O2C will automatically install, click "Exit".

Once the viewer is installed on your computer, you can open the 3D images by clicking the link on the product page and selecting "open" (IE), or "open with AcoObject" (FF). The images can be up to one megabyte in size depending on the detail of the product, so may take a short while to download.

Currently, we have only tested the viewer on Windows PCs so cannot vouch for it's compatibility with Apple computers. Also, Windows Vista users may get a message stating that the installation of O2C may not have completed correctly - this message can be disregarded.